Sparc Privacy Policy

Sparc respects your right to privacy and promises to earn and keep your trust. At Sparc, we understand the importance of privacy and when you choose to provide us with information about yourself, you trust us to act in a responsible manner. To demonstrate our firm commitment to maintaining the privacy of all users of Sparc and Sparc Network Sites, Sparc has created this Privacy Policy, which discloses what information we gather, how we use it, and how to correct or change it.

For purposes of this Privacy Policy ("Policy" or "Privacy Policy"), the terms "we," "us," "our" and "Sparc" refer to Sparc Retail LLC, a California Limited Liability Corporation, and "you" and "your" refers to you, as a user of any of the Sparc based websites and Sparc based mobile applications (our "Services"). Sparc also hosts Third Party web sites ("Third Party Sites"). Sparc Sites and Third Party Sites make up a network of web sites that we refer to here as the "Sparc Network Sites." The Sparc Network Sites, using Sparc, allow registered users ("Members") to create personal account profiles online, train and become certified, share information, utilize Sparc Services and establish a network of relationships with Brands – all within one Sparc Network and across multiple Sparc Networks.

In order to operate Sparc and to provide our Services, including, but not limited to, the training and education platform for retail staff, mobile applications, e-commerce and special promotions, we must ask you to provide some information about yourself.

What We Collect

Our site's registration form requires that you give us contact information (like your name, employer, store location, and email address) and, in limited circumstances, unique identifiers. During your use of the site, we will collect information such as your training modules completed, purchases you make, certifications passed, points earned, etc. We may also collect information if you create or complete online profiles.

Your Profile

When you create an online profile, you may choose to provide optional information such as your role/position, how many years you have been employed, gender, size, etc. Any information you provide on your profile is subject to this Policy. Information you choose to upload or publish to any of our Forums will appear on the site, and may be viewed by other members. If you choose to include Personally Identifying Information in a public area of the site, you consent to the public disclosure of the Personally Identifying Information you choose to post. If you do not wish to publish your information in this manner, please do not include it in material you post to a public area of the site. We provide you ways to control the sharing of your profile, generally, and data within your profile at the following link:

https://sparcretail.com/account/edit

Cookies and Identifying Information

Unique identifiers are collected to verify your identity for use as account numbers in our record system. Some information is collected automatically (like your browser type, your ISP, operating system, and your IP address) and in conjunction with your use of the site (what pages you visited on Sparc, the time and date you have logged in to the site, incentives both earned and redeemed, and a list of modules or courses passed). Your performance information is tracked as a part of your account. As a function of your participation in the Sparc program, this information may be shared with the company you identify as your employer and participating vendors.

Our site also uses "cookies" (small data files stored on your computer) and other tracking technologies to manage your visit during within the site and collect information about your visit to our site. The cookies and tracking technologies we use do not capture Personally Identifying Information. The information that is captured about your visit may be used in a variety of ways, such as to monitor and maintain information about your visits to our site, to help us identify and address problems, to improve our site, to analyze web traffic trends, and to help protect the security and integrity of our site. You may set your browser not to accept cookies, however, your use of the site will be degraded.

Use of your Information

We use contact and profile information from the registration form to respond to your inquiries and fulfill your requests and send you important information concerning your Account, our Site, our Terms and Conditions, this Privacy Policy, or other administrative items.

We may utilize your profile data and progress, transcripts, certification, and/or other information to provide to your employer or our partner brands to offer entry into contests, promotions, and discounted purchasing including ecommerce.

We will occasionally send you news and developments regarding both the Sparc program and its participating vendors, retailers and partners. This will include marketing communications that we believe may be of interest to you, including, but not limited to, Brand training, news, promotions, contests, and specials. Each e-mail message that you receive from us will include instructions on how to "unsubscribe" from our e-mail list. We provide you ways to control your e-mail preferences within your profile at the following link:

https://sparcretail.com/account/edit

We may use your information for our business purposes, such as data analysis, audits, and to comply with applicable laws and regulations.

Sharing your Information

All information about you is kept confidential and will not be used in ways that you have not consented to, and as has been described in this Policy. We will not sell or disclose any information that identifies you to a third party without your explicit approval, except as described in this Policy and to the extent necessary to comply with applicable law, legal process, or in legal proceedings where such information is relevant. Sparc may provide your information to third parties in aggregate with others' information, which does not allow you to be identified or contacted ("Aggregate Information"). Depending on the circumstances, Sparc may or may not charge for this information.

Legal Basis for Processing Personal Information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, for example to tailor our training or marketing to you, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), these interests will generally relate to: operating our platform and communicating with you as necessary to provide our services to you, responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.

Controlling your Data

In addition to the options provided to you in this Policy, if you wish to review, amend, correct, update, delete any information we have collected about you online, or to opt out of receiving our marketing communications, contact us at:

949 715-7640

or email us at [email protected]

You may also contact us by writing to:

User Data
Sparc Retail
1278 Glenneyre #271
Laguna Beach, CA 92651

We will respond to your access request within any legally required time period or within 30 days. We reserve the right not to allow access to your information if we believe in good faith that such disclosure is prohibited by law or if the rights of another individual might be violated.

You may cancel your registration to our site and/or request the removal of your information from our visitor records by sending an email to:

[email protected]

If you are a resident of the European Economic Area, or in certain other situations, you have the following data protection rights, which you can exercise by contacting us using the details below:

The right to access, correct, update or request deletion of your personal information.
The right to object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
The right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you. Alternatively, you can indicate your marketing preferences for email, phone and postal marketing during registration or at any time by contacting us using the contact details provided below.
The right, if we have collected and processed your personal information with your consent, to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

Other Policy

This site contains links to other sites, including but not limited to ecommerce sites, forums, data libraries, etc. Sparc is not responsible for the privacy practices or the content of such Web sites.

The "Free and Discounted Product" sections of Sparc Network Sites use order forms, ecommerce and other means for Users to request information, products, and services directly from our vendor partners. When you voluntarily request a not-for-resale product, we or our vendor partners may collect contact information in order to fulfill the request.

Our online surveys ask visitors for contact information. We use contact data from our surveys to help us provide you with better service. We sometimes share the aggregated demographic information in these surveys with our partners. We never share any information about specific individuals with any third party.

Sparc offers contests in which we request certain personal information. The visitor's personal information is used to verify winners and is shared with vendors, including sponsor companies, who may need to contact the winner regarding the fulfillment of a prize.

You can always contact us if you have any question about this policy or any questions about the use of your personal information.

You can send email to:

[email protected]

You can send mail to the following postal address:

Privacy Policy
Sparc Retail
1278 Glenneyre #271
Laguna Beach, CA 92651

You can call the following telephone number: 949 715-7640

Your Consent

Sparc may change this Privacy Policy at any time by posting revisions to our web site. We encourage you to review our Privacy Policy periodically. In the event that any material changes are made to the use of your personal information, you will be informed via e-mail, and will afford you the opportunity to opt-out of any further use. You use of the site constitutes acceptance of the provisions of this Privacy Policy and you continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the site.

Revised 5/1/18